Cancellation Policy:

Terms and Conditions:

Important Note:

• All Guests are requested to carry Voter ID/Aadhar Card with them.
• Company tries its best to give a suitable seat to passengers, but the final decision lies with the company.
• Some of the hotels/Dhramshala in the selected locations may not have lift facilities.
• Itinerary is tentative and can be changed or modified subject to the smooth and timely running of the train. The final timing will be based on the train order received from the railways.
• Operation of all tours is subject to a minimum number of passengers booked.
• Jai Shivshankar Tirth Yatra is not liable for any compensation for delay/cancellation of the trains due to any reason.
• Jai Shivshankar Tirth Yatra has the right to alter the itinerary under unavoidable circumstances and is not liable for any type of natural calamities/strikes/cancellation/delay of train/insurgency or any such nature beyond control during the tour period.
• Passengers before boarding the train should ensure a proper health check-up from their doctor to be fit for traveling. Jai Shivshankar Tirth Yatra will not be responsible for any mishap due to unfit condition/health problem such as restlessness/anxiety/unusual breathing problem of asthmatic clients/any other physical problems and natural death of the passengers.

DO'S & DON'TS:

Please go through the following points to make your journey better and comfortable:

• Tourists should avoid using other tourists’ phone, water bottle, umbrella, etc. as much as possible.
• Social distancing should be followed during boarding/de-boarding of train/any other transport, visits to monuments & pilgrim places, group lunches/dinners, etc.
• Loitering and crowding should be avoided in train corridors, gates, cabins, hotels, etc.
• All tourists are advised that spitting is strictly prohibited in trains, tourist places, buses, hotels, etc.
• Touching of statues/idols/holy books is not allowed in religious/tourist places.
• No physical offerings like Prasad/distribution or sprinkling of holy water inside the religious place.

Tour Manager:

• Your Tour Manager is your source of information. Please follow the guidelines of the Tour Manager at all times.

During Train Journey:

• Do not pull the chain while traveling on the train as it is a punishable offense when done without a valid reason.
• Do not waste water unnecessarily in the train.
• Do not cross railway tracks. Use foot over bridges.

Attire:

• Please ensure that your attire does not offend the locals/visitors at the places you visit. At holy shrines, you may be required to remove your shoes.

Decorum:

• Please maintain decency of language as a courtesy towards your fellow passengers in the train and other visitors at the shrines/places you visit.
• Do not be rude while interacting with locals and do not indulge in any arguments. In case of any doubts on any matter, please communicate with the Tour Manager.
• Please be in groups and follow timings at the places you visit as per the instructions of the Tour Manager.
• Photography may be restricted at certain places. Do not offend the local regulations.
• Jai Shivshankar Tirth Yatra reserves the right to remove any passenger that it feels is creating discord on the tour.

Sightseeing:

• The itinerary provided to you may change due to unavoidable circumstances. Please follow the instructions of the Tour Manager.
• Jai Shivshankar Tirth Yatra shall not be responsible for any mishaps caused due to negligence or non-compliance with instructions.

Safety and Security:

• Please take complete care of your belongings during the tour.
• Do carry a Photo Identity Card such as Voter's ID, Passport, PAN Card, etc., for security reasons.
• Please leave the contact details of person(s) to be contacted in case of any emergency with the Tour Manager.